How Did We Do?

At Pinnacle, our entire staff strives to provide excellent care to our patients and service to our clients. If you have been pleased with the care and service we have provided, please leave us a 5 star review on Google.

Leave A 5 Star Google Review!

Unfortunately, while we always try to give the best experience possible, we are human and sometimes we will fall short. It could be because we’ve had a difficult day…Maybe we have a sick family member at home. Maybe one of your team members just euthanized their own pet and is struggling to get through the day. Maybe we’ve had to work in sick pets during the day and we are running way behind. Or maybe, the chemistry between our staff and a client simply isn’t there. In any case, sometimes things just don’t click the way we hope. 

When things don’t go the way you hope, please remember that we are people, too. 

If you’ve had a poor experience with us, please call us and let us know instead of going straight to Google to write a bad review. While no one likes hearing negative comments about their business or staff, we do value these opportunities to help us grow and improve. If you don’t feel comfortable speaking directly to us, send us an email. Our contact information is listed below:

864-624-8824

info@pinnacleveterinarygroup.com